Privacy Policy - Swadicati

1. Information We Collect

We collect the following types of information:

Account Information: Name, email address, phone number, and password when you create an account
Delivery Information: Delivery addresses and location data to fulfill orders
Order Information: Order history, payment details, and preferences
Device Information: Device type, operating system, browser type, and IP address
Usage Data: How you interact with our platform, search queries, and browsing patterns

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Create and manage your account
Communicate with you about orders, promotions, and updates
Improve our platform and user experience
Ensure safety and prevent fraud
Comply with legal obligations

3. Information Sharing

We share your information with:

Restaurant Partners: Order details and delivery address to prepare and fulfill your orders
Delivery Partners: Delivery address and contact information to complete deliveries
Payment Processors: Payment information to process transactions securely
Service Providers: Third-party services that help us operate the platform (analytics, hosting, communication)

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to provide and improve our services, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access and download your personal data
Correct inaccurate information
Delete your account and associated data
Opt out of marketing communications
Restrict or object to certain data processing

To exercise these rights, contact us at privacy@swadicati.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Order history is retained for legal and accounting purposes. You may request deletion of your data at any time.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or concerns, contact us at privacy@swadicati.com